Communication & Soft Skills
Clear writing, confident speaking, stakeholder management, and collaboration—practical skills that lift individual and team performance.
Who it’s for
Graduates • ICs • People Managers • Client-FacingEarly Career
Master professional writing and presentation basics to stand out early.
Functional ICs
Translate technical work into business impact for stakeholders and clients.
Managers & Leads
Run effective 1:1s, give feedback, and influence across functions.
Program Tracks
Jump to ModulesBusiness Writing
- Plain-language structure & flow
- Emails, briefs, reports & SOPs
- Templates and tone guides
Presentations & Speaking
- Storyline, slides & visual clarity
- Delivery, voice & presence
- Handling Q&A & objections
Stakeholders & Collaboration
- Stakeholder mapping & influence
- Meetings, feedback & conflict
- Cross-functional decision-making
Modules, Outcomes & Assessment
Portfolio-first| Module | What you’ll do | Assessment | Level |
|---|---|---|---|
| Writing for Impact | Turn a complex idea into a concise memo; structure, headings, summaries, and calls-to-action. | 2-page memo + redline rationale | Beginner |
| Email & SOP Essentials | Write clear stakeholder emails and SOPs with checklists and ownership. | Email pack + SOP template | Beginner |
| Presentation Storylining | Craft a short slide deck; build a narrative, visuals and speaker notes. | 6–8 slide deck + 5-min talk | Beginner |
| Voice & Delivery | Practice delivery, pacing and presence; manage nerves and Q&A. | Recorded talk + feedback log | Beginner/Intermediate |
| Stakeholder Influence | Map stakeholders, design meetings, and frame trade-offs to drive decisions. | Stakeholder map + meeting plan | Intermediate |
| Feedback & Conflict | Use SBI & nonviolent comms; run constructive 1:1s and retros. | Role-play + action plan | Intermediate |
| Cross-Functional Decisions | Define decision rights (RACI), prepare briefs, and capture decisions. | Decision brief + minutes | Intermediate |
Every module produces a real artifact (memos, decks, maps) usable at work and in interviews.
Delivery Options
Flexible formats2–6 weeks with live practice, feedback and peer review.
Custom cases & templates aligned to your brand and workflows.
Presentation rehearsal, executive writing polish, interview prep.
FAQs
Candidates & EmployersDo I need prior experience?
No. The writing and presentation tracks start from fundamentals and scale up with practice.
How is feedback delivered?
Inline comments on docs, rubric-based scores, and recorded verbal feedback for presentations.
Is there a certificate?
Yes—digital certificates per track. We can also align with your internal competency framework.
Can you customise for our company?
Yes. We tailor examples, templates and scenarios to your industry and teams.
Upgrade Communication Across Your Teams
We’ll align modules to your brand voice, stakeholders and outcomes.